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Device Owners Manuals

SentiLiter

ColorSensor

CultureStat

CultureStat Ampoule

SentiLiter Application Troubleshooting

I cannot connect my SentiLiter to the app.

-Make sure you are logged in properly

-Make sure QR code is not damaged/assure number being manually entered is correct

-Make sure device you are using app with has internet connection

I cannot connect my ColorSensor to the app.

-Make sure you are logged in properly

-Make sure QR code is not damaged/assure number being manually entered is correct

-Make sure device you are using app with has internet connection

I cannot log in to the app.

-Contact system administrator for appropriate access credentials

-Assure device you are using the app with has internet connection

Patient data is not displaying.

-Make sure the SentiLiter and/or ColorSensor is properly paired

-Make sure the SentiLiter and/or ColorSensor is properly powered on

-Make sure the SentiLiter and/or ColorSensor is within range of a Base Station

-Make sure the Base Station LED light is indicating with a blue color